Refund policy

At Neurodivergent Nuts, we take pride in providing high-quality, delicious products that are made with care. Due to the perishable nature of our goods, all sales are final, and we do not accept returns or exchanges.

Refund Policy

If your order arrives damaged, defective, or incorrect, we are here to make it right. Please follow these steps:

1. Contact Us Promptly:
   Reach out to us within 48 hours of receiving your order.

   • Email: contact@neurodivergentnuts.com
   • Include:
     • Your order number
     • A description of the issue
     • Photos of the damaged or incorrect item(s)

2. Resolution Process:
   After reviewing your claim, we may issue a replacement or refund at our discretion. Refunds will be processed to the original payment method and may take 5–7 business days to appear on your statement.

Additional Notes

• We are not responsible for issues arising from incorrect shipping addresses or delays caused by carriers.
• To ensure your satisfaction, please double-check your shipping information and review our storage recommendations upon receipt of your order.

Thank you for choosing Neurodivergent Nuts. Your satisfaction means the world to us!